The “Center” in the American “Center” for Quality Leadership symbolizes the center in a bell-shaped curve that reinforces that the majority of Americans expect their system of government to produce results where we all gain, or at least are not any worse off in the long-term.
In his book Out of the Crisis, which was originally published in 1982 and updated in 1986, Dr. Deming concluded that western-style management was not capable of meeting the challenges of
this economic age. In many respects, the crisis is worse today than in 1986, reinforcing the statement that if you always do what you always did, on average, you will usually get what you
always got. Dr. Deming wrote:
“With the storehouse of skills and knowledge contained in its millions of unemployed, and with the even more appalling underuse, misuse, and abuse of skills and knowledge in the army of employed people in all ranks in all industries, the United States may be today
the most underdeveloped nation in the world.”
The value of the application of the quality philosophy and methods developed by Walter Shewhart and W. Edwards Deming continues to inspire the creation of user groups and associations that are located throughout the world.
These Deming-based associations typically consist of a collection of individuals and organizational members who wish to learn about and develop an increased understanding of how the new paradigm for quality leadership can be applied to improve quality within their organizations, communities, personal and professional lives.