Quality and Spirituality


Interesting post from a colleague on LinkedIn on the topic of Quality and Spirituality.

What Was Dr. Deming All About? Published on April 26, 2020, By Dave Nave, The Science & Artistry of Managing Well

My comment:  Dave Nave Thank you — Good topic and one that is rarely addressed. Deming’s work was “all about” reducing variation which is the foundation for his work and motivation inspired by his religious faith. He used the term “metanoia” to describe the needed transformation. Metanoia -” a transformative change of heart; especially: a spiritual conversion.” (See also the definition of born-again).

Deming indirectly linked the quality philosophy with biblical philosophy which introduces a “New Philosophy” or paradigm). Biblical philosophy identifies that God is perfect and man is imperfect but expected to improve. Deming remarked that if he was to reduce his message to just a few words, it “all has to do with reducing variation.” e.g. reducing imperfection. Variation is a difference between the ideal (all human needs met) and the actual (imperfection). Variation either gets better (more needs met) or it gets worse – cost (tangible and intangible), associated with needs not being met). Thus making the continual and continuous reduction of variation a moral imperative. Deming did not provide a definition of variation that provides the context for his work. I believe this was a deliberate decision and a challenge.

In summary, Deming was successful in developing and validating the proof of concept for a New Philosophy that may be added one day alongside the works of the other great philosophers in history.

I would end my comments with the question – How can Deming advocates be more successful in leading the transformation to the better philosophy and methods?

A suggestion for Foundation Principes for Quality Leaders. https://qualityleadershipblog.com/2020/02/29/quality-foundation-for-leaders/

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