Crossover to Quality Leadership

In music or art, a crossover artist is an individual that is successful in a “genre other than the one in which they achieved their initial success.”

Two articles in the American Society for Quality’s (ASQ) November 2016 issue of Quality Progress (QP) reinforce the opportunity to recognize the need for greater crossover from the non-science and business management disciplines. This crossover can be supported by embracing the broader concepts and strategies needed to support ASQ’s vision of being the global voice of quality.

In their excellent article, Understanding Variation, Nolan, Perla and Provost reinforce the need for the understanding of variation from a statistical frame of reference that is of benefit to almost everyone.  The article also  includes the quote from W. Edwards Deming that “Another half-century may pass before the full spectrum of Dr. Shewhart’s contributions has been revealed in liberal education, science, and industry.

“A liberal education is a system or course of education suitable for the cultivation of a free (Latin: liber) human being. It is based on the medieval concept of the liberal arts or, more commonly now, the liberalism of the Age of Enlightenment.” (Wikipedia).

In addition to the sciences, liberal arts can also be defined as including …  philosophy, history, literature, music, art, and other so-called “humanities.”  (greatideas.org)

In the same issue of QP, the article by QP Staff “Fresh Faces: A new generation of quality leaders,” reinforces the underrepresentation of the “humanities” in academic disciplines and career pursuits.

I’m an exponent of a “”New Standard for Quality Leadership” that is derived from the contributions of Walter Shewhart and W. Edwards Deming.  This new standard and supporting paradigm requires the application of a broader understanding of variation. The more comprehensive description – “What is the law of variation?”  is available on ASQs website.

The so what?  The current state of quality represents the modern day equivalent of the belief that the earth is flat.

The better paradigm can be immediately applied to improve quality in any aspect of life and at any level.  Evidence of the shift to the new paradigm will include outcomes that can only be brought about when  …” the full spectrum of Dr. Shewhart’s contributions has been revealed in liberal education, science, and industry.

 

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