The contributions of W. Edwards Deming for improving quality were recognized by U.S. News and World Report as one of the nine turning points in world history and by FORTUNE Magazine as among the greatest contributions to business history.
Deming identified four components of change that are fundamental to any improvement related initiative. These components are:
- Appreciation for a system (action),
- Knowledge about variation (feedback),
- Theory of knowledge (learning),
- Knowledge of psychology (motivation).
The video presentation – The Neuroscience of Deming by JW Wilson introduces the science that validates Deming’s system for improvement.
The “So What?” Application of the “new system” optimizes individual and group performance in any aspect of life.
Quality Leadership 