New Book: The Symphony of Profound Knowledge
Just ordered the book – The Symphony of Profound Knowledge, through Amazon. The book was developed by a Deming colleague in partnership with Aileron.
I’ve read and studied dozens of books written by individuals that worked with Deming. I have yet to read one where the authors attempted to identify the paradigm that led to Deming’s insights and contributions.
The most impressive comment that I heard first hand from a well known and respected student and colleague of Deming was that he never quite understood Deming’s concept for the system of profound knowledge. Rare for someone as accomplished as he is to admit what he did not know.
It will be interesting to read how and if the author – Ed Baker, offers and explanation of why Deming concluded that improvement is all about reducing variation.